Compact with Texans

2024 Customer Feedback Survey

2024 Customer Feedback Survey

Thank you for taking a few minutes to provide your feedback!

Our Motto: Excellence Starts Here!

Our Vision: The Texas Racing Commission will be the best state agency in the great State of Texas and the most professional Racing Commission in America.

Our Mission: The Texas Racing Commission serves the citizens of Texas by regulating all aspects of horse and greyhound racing activities to ensure the safety, integrity, and fairness of scheduled events and associated pari-mutuel wagering activities.

Our Principles of Service:

  • Model the Code of Ethics for Public Servants

  • Communicate timely, respectfully and honestly with every customer.

  • Deal with underlying issues of the customer, listen and take time to understand their perspective.

  • Always fairly and consistently apply State statutes, State of Texas and agency policies as we perform our duties.

  • Promote harmony, unity and teamwork with the Texas Racing Commission workforce.

WEBSITE INFORMATION

 

Disclaimer

Although reasonable efforts have been made to ensure that electronic information on the TXRC web site is complete, accurate and timely, TXRC does not represent that the information is complete, accurate and timely in all instances. In addition, the information provided does not necessarily represent the official position or views of the TXRC Commissioners or the State of Texas.

Site Use

Information provided through TXRC Web site is not intended as a replacement for the detailed information found in the Texas Racing Act, the Texas Rules of Racing Texas Administrative Code or any pending legislation, regulation or other statute. The Web site simply offers a selection of reference materials and news releases, to help customers with some of the more common questions about horse and greyhound racing in the State of Texas.

Accessibility

The TXRC is committed to making its website accessible to all users, following the Web Content Accessibility Guidelines 2.0 Level AA. For more information, visit: https://www.w3.org/. We welcome comments and suggestions to improve the accessibility of our website.

Additional information on accessibility programs is available from the Governor’s Committee on People with Disabilities.

Texas Open Meetings Act

The Texas Open Meetings Act (TOMA) was adopted to help make governmental decision-making accessible to the public. It requires meetings of governmental bodies to be open to the public, except for expressly authorized closed sessions, and to be preceded by public notice of the time, place, and subject matter of the meeting. “The provisions of [TOMA] are mandatory and are to be liberally construed in favor of open government.”

For More Information, Please Review:

Texas Attorney General’s Open Meetings Act Handbook

Texas Public Information Act

As a Governmental Body of the State of Texas, the Texas Racing Commission is committed to providing you with all information authorized under the Texas Public Information Act (TPIA).

In order to facilitate your TPIA request, you must submit a Texas Public Information Act Information Request Form for our team to initiate the staffing process. Upon receipt and validation of your form, an Open Records Request number will be assigned and our staff will seek to fulfill your request as expeditiously as possible within the statutory timelines.

TPIA Information Request Forms May Be Sent: 

Via U.S. Mail: 1801 N Congress, Suite 7.600, Austin, TX 78701
Via Email: info@txrc.texas.gov

Via Fax: 512-833-6907

For More Information, Please Read:

Texas Attorney General’s Public Information Handbook

Rights of Requestors

You have the right to:

  • Prompt access to information that is not confidential or otherwise protected;

  • Receive treatment equal to all other requestors, including accommodation in accordance with the Americans with Disabilities Act (ADA) requirements;

  • Receive certain kinds of information without exceptions, like the voting record of public officials, and other information;

  • Receive a written itemized statement of estimated charges, when charges will exceed $40, in advance of work being started and opportunity to modify the request in response to the itemized statement; and

  • Choose whether to inspect the requested information (most often at no charge), receive copies of the information or both.